Elite Havens - Concierge

Concierge Experience

A stay at an elite haven gives you access to our Elite Concierge Services, which can elevate your holiday experience to another level. Start your vacation VIP-style by applying for assisted arrival services. Skip the lines and be whisked through immigration, baggage collection and customs, so that your fabulous vacation can start asap. Leave your itinerary planning to us, rest assured that you are in capable hands. Ask the Concierge to arrange for a private barbecue experience on the soft sands of the beach in front of your luxury villa. End your evening cocktail in hand, sitting around a bonfire and retelling stories to your friends and family. If you prefer something more hands-on, the Elite Concierge can arrange for a cooking class in your villa, where a professional chef will teach you the secrets behind some of Indonesia`s famous dishes.

For those who prefer to spend a day on the greens, Sire Beach Golf Club sits on a gorgeous beach, offering a 18-hole championship course cleverly designed to respect the natural contours of the land, guaranteeing a challenging, world-class game for every golfer. The Concierge team can organise tee off times, rental equipment and transport. A day of outdoor fun for the entire family can be planned by visiting Sendang Gile and Tiu Kelep Waterfalls, replete with an indulgent picnic lunch.

An island adventure is incomplete without water fun and nearby Gili Islands` clear blue waters make the area a favourite with the deep sea diving set. First-time divers can take a PADI course or the Concierge can arrange for a tailor-made aqua expedition for experienced divers. Besides turtles, Lombok`s warm, clear waters are a playground for quirky creatures like Pygmy Seahorses, Coconut Octopus and Scorpion Leaf Fish. Go on a glass-bottomed boat tour, to some of the clearest snorkelling sites around. Prefer to stay dry? How about cruising the waters on luxury charter instead? Sip on a beverage, paddle, swim, snorkel or kayak, before you stop at Gili Meno for a fabulous lazy lunch.

The Elite Concierge will be happy to offer restaurant recommendations and even make reservations for you, so you can sample Lombok`s delicious fare and experience the island`s nightlife. But with an array of in-villa experiences to choose from, you may prefer to just kick back and spend time in your luxurious villa. Get a spa treatment besides the pool, a mani-pedi or a private yoga lesson with a qualified instructor. Pre-arrival requests for gourmet hampers can ensure that the villa is stocked with your favourite foods and wine, when you check in. Special occasions can be celebrated with aplomb, complete with cakes, entertainment and even live music, if you so prefer. No ask is too big for the Elite Concierge.

Guest Experiences

  • Everything is perfect: breathtaking view, villa with a beautiful minimalist design, the amenities, the food, the staff. We were lucky enough to meet Stuart, the manager of the hotel who spent time with us explaining the different services and gave us some good recommendations, he is very professional and knowledgeable. I highly recommend this resort and already recommended it to my friends!

    Candi39, Singapore
  • Thank you. We had the most wonderful stay in your beautiful villa. It was very relaxing. The staff and the chef made us feel very comfortable and were always offering to help us. We can not wait to visit again soon.

    jackrunsthishouse , Australia
  • I have been travelling in Asia for over 25 years and had heard about Lombok as being this undiscovered destination so I took my family there and after looking through the resort options chose Selong Selo and this resort did not disappoint. The villas are designed tastefully and well appointed. All the staff were attentive and very helpful and the butler service was fantastic. The most amazing thing about this property was the view. A morning swim in my villa pool with my son with the view on offer is something I wont forget.There is some construction still going on but it did not take away from the experience. I am a General Manager of a boutique property in Thailand and this resort is something to aspire after. A Lombok must and we will be back!!!

    GMOJC , Melbourne
  • I was so impressed by the view and private villa.facilities and services are also definitely nice. most of all, We satisfied and enjoyed our time in there privately. Highly recommend for your private travel with family or lover !

    ๋™ํ˜„ ์ด , South Korea
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